Question 1

What types of treatments do you offer?

Accepted Answer

We offer massages, stretching, body polish and detox treatments, waxing services; facials and skin care treatments, nail services including mani-pedi’s, Craniosacral; Reiki and other energy work;

Question 2

What areas do you service?

Accepted Answer

We generally work within 5 miles of Punta Gorda, FL 33950. Other areas may be serviced according to distance and additional fee may apply.

Question 3

What locations do you service?

Accepted Answer

Our therapists can come to your home, hotel, office, or event site.

Question 4

Who is the therapist that will come to my location?

Accepted Answer

All of the staff at Charlotte Harbor Day Spa are trained professionals, licensed by the state of Florida Department of Health, The Department of Business and Professional Regulations, insured, fingerprinted and fully vetted.

Question 5

Do I need to provide anything?

Accepted Answer

Other than space to set up a massage table, no. We provide everything you need to completely relax and enjoy your appointment. *Please do note: our massage tables and chairs have a weight limit of 300 pounds. Please reach out to us if this a concern.

Question 6

What should I expect during a mobile massage session?

Accepted Answer

Your appointment will be just like any massage therapy appointment in a spa or office type setting.  The therapist will need about 5 minutes to set up the table and supplies. You will be given instruction on how to prepare and situate yourself on the table, then the therapist will excuse themselves to wash their hands while you have privacy to get ready. The therapist will always ask if you are ready before coming back into the room and will wait for you to reply. Afterwards, the therapist will again excuse themselves to the wash area while you get dressed and ask if you are ready before reentering the room. Again, about 5 minutes is needed to break down the table and exit your location.

Question 7

Is there a cancellation policy?

Accepted Answer

Yes, please refer to our page on policies and procedures. Our therapists adhere to strict schedules therefore we ask that all clients be prepared on time and at their regularly scheduled times. Repeated rescheduling may result in finding a less than desirable time slot for your appointment.

Question 8

What type of payments do you accept and how do I pay?

Accepted Answer

We prefer payment is made in 1) check or 2) cash, and we do accept cards. Checks can be made to CHDS or Charlotte Harbor Day Spa. Payment can be made directly to the therapist at the time of the session.

Question 9

Do I need to pay a deposit?

Accepted Answer

Yes, in some instances you may be asked to provide a deposit to secure your appointment.

Question 10

How do I book an appointment?

Accepted Answer

We do not offer online booking. Please call or text the service number (941) 412-6044 to schedule.

Question 11

Do you offer packages?

Accepted Answer

Yes! We currently offer for massages: Prepaid: buy 5, get $5 off each; buy 10, get 1 free. We can also customize any package specifically for you.

FAQ's

Frequently asked questions